Design & Content ©The Abaya Shop.co.uk
Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company
on a need to know basis only use any information collected from individual customers.
We constantly review our systems and data to ensure the best possible service to
our customers. Parliament has created specific offences for unauthorised actions
against computer systems and data. We will investigate any such actions with a view
to prosecuting and/or taking civil proceedings to recover damages against those responsible
Confidentiality
We will not sell, share, or rent your personal information to any third party or
use your e-mail address for unsolicited mail. Any emails sent by this Company will
only be in connection with the provision of agreed services and products.
Prices and Descriptions
All pricing information on our Web Site is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated regularly.
Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from us correspond to the actual Goods, we are not responsible for any variations from these descriptions.
International Customers
If Goods are being ordered from outside The Abaya Shop.co.uk country of residence, import duties and taxes may be incurred once your Goods reach their destination. we are not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your Goods will be free of signs of tampering.
Payment
All major Credit/Debit Cards via PayPal,Google checkout. Our Terms are payment in full prior to despatch. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
Delivery
We will endeavour to despatch all stock items approx within 1-2 working days (This
is not a guaranteed service) of receiving cleared payment. If we do not receive
communication from you, within 48 hours of delivery, regarding any problems with
the Goods, you are deemed to have received the Goods in perfect condition and with
no problems.
Delivery Costs and Times
U.K.(Mainland Only) 3-5 Working Days 1-5 ITEMS £4.99
(TOTAL FOR UP TO 5 ITEMS)
Europe 7-10 Working Days 1-5 ITEMS £14.99
(TOTAL FOR UP TO 5 ITEMS)
Rest of the World 10-14 Working Days 1-5 ITEMS £14.99
(TOTAL FOR UP TO 5 ITEMS)
Although all efforts will be made to ensure these times are met unfortunately we will not be able to guarantee these times.
Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, via email, post and/or fax, or any other means will be accepted subject to confirmation in writing. You will not be able to cancel your order if your order has been processed and awaiting despatch.
Cancellation of order - Due to change of mind
If the product(s) has not been dispatched we will cancel the order and full payment
will be refunded but you will be responsible for any charges we may have incurred
in processing payment and/or goods ordered(i.e. PayPal/Google payment processing
Fees). If the products(s) has been dispatched and we are unable to prevent the delivery.
Under the distance selling regulations you have 7 days to cancel your order starting
the day after the date of delivery. You must cancel your order in writing, by email
or post. You will be responsible for the cost of returning the goods and you must
take good care of the goods whilst they are in your possession. If you do not exercise
reasonable care and the goods are damaged whilst in your possession or in transit
we will not be able to accept the goods.
Your rights under consumer legislation for these goods are not affected.
When you return your goods please return in perfect condition (unworn, unwashed and in the original packaging) with a copy of the invoice complete with all packaging and accessories supplied. If any item is returned damaged, I will be unable to issue a refund.
If an item is returned undamaged in its original and undamaged packaging, we will offer you a refund less delivery charge in accordance with our refund policy below.
Your rights under consumer legislation for these goods are not affected.
If you are posting an item back to us we recommend that you return via Recorded Delivery.
Returns Policy
We want you to be completely satisfied with your purchase. Ready-made items can
be returned within 7 working days of receipt. Personalised items and special orders
are not returnable. Postage on return items is non-refundable and the sole responsibility
of the customer. Please contact us before returning any merchandise.
If you are dissatisfied
with any ready-made item purchased we will exchange them or give you a full refund.
Please e-mail us within 7 days of receipt of purchase informing us of the reason
for the return, we will in turn e-mail you a returns number and address. Your payment
will be refunded to you within seven working days of the unsuitable item being returned
in perfect condition (unworn, unwashed and in the original packaging) with a copy
of the invoice. If any item is returned damaged in transit or lost whilst being returned
to us we will be unable to issue a refund.
If you are dissatisfied with any ready-
Please e-
Exchange Policy
If for any reason you wish to Exchange an Item please contact us with details of the item(s) you require, we will despatch the item(s) once we receive the unwanted item(s) unworn/unused in its original saleable condition complete with all packaging and accessories supplied.
We will not be able to exchange special order items.
The customer will be responsible for the delivery charge of returning the ordered item and receiving the exchanged item.
Damaged, Faulty or Misdescribed Items
If you are entitled to a refund , on damaged, faulty or mis-described grounds we
will refund you as follows:
If you return all items of your order at the same time
on damaged, faulty or mis-described grounds we will refund the cost of your order
less delivery charge provided the terms below (Return of damaged, faulty or mis-described
items) have been met.
If you return all items of your order at the same time on damaged, faulty or mis-